Our IT Business Cost Management Services
We take a different approach to IT support. Instead of confusing bronze, silver, and gold packages, we offer a simple subscription-based service that gives all our clients full access to our expertise and support, whenever they need it.
No tiered service levels. No waiting in line. Just consistent, high-quality IT support designed to keep your business running smoothly and efficiently.
What is cost reduction in the IT industry?
IT cost reduction isn’t just about cutting corners, it’s about making smart, strategic decisions that help your business run more efficiently, securely, and sustainably.
Communication costs
Our customers generally save 25% on standard communication charges with us. We have been able to half the cost for some lucky customers. And in every aspect of our services we can show you the savings you will make over the long term coupled with the increased productivity achieved through more effective communication especially with our business mobile teams. The crucial part of our service is pro-actively monitoring your monthly usage to ensure bundles and tariffs are changed before you start to incur charges. If you would like to take advantage of our free Communication Cost Audit then please call us on 01926 452462 or email hannah.wiltshire@emeraldcomms.co.uk
IT Maintenance
Our IT Maintenance packages are flexible and the most cost effective option to keep your business IT operational. IT Support packages start from as little as £10 per computer per month. Read more about our IT Maintenance Packages and we can show you the savings too. 94% of business-critical issues are resolved within 4 hours and the remaining 6% within 24 hours, so none of our customers have experienced downtime for more than one working day EVEN in the case of serious ransomware attacks, flood, and fire. Through pro-active monitoring, 15% of all IT issues (critical and non-critical) are resolved before our customers experience any downtime or loss of productivity.
Reducing Cloud Hosting Costs for Small Businesses
We never recommend this to a business because of speed, capacity, and reliability issues. With the voucher schemes available, it always makes sense to invest in fibre even if it is only to the Cabinet. Geographically, this may be all you are able to access although there are significant investment programmes to ensure this is not the case for much longer. £95m has been allocated by Government in a Local Full Fibre Fund programme to provide a full fibre backbone across the UK, and over £10m has been awarded to the West Midlands. Click here for full details.
How We Help
Testimonials
"Emerald has become our go-to for all our technology requirements. If we think we need to address an issue, we contact them and explain, and they suggest a solution not only for immediate use, but also looking at the longer term picture for our business too.
They keep a constant eye on our systems and usage and suggest when appropriate courses of action should be taken to enhance our working environment"
THE HITCHMAN STONE PARTNERSHIP
"In the past, we had experienced problems with IT companies who had the ability over promise and under deliver.
This was not the case with Emerald. Emerald are now our trusted partner for all of our IT support needs. They offer honest, impartial advice that is delivered in a language even the novice can understand.
Having one number that our team can call with any IT or telephone concerns makes such a difference, especially when this is backed up with prompt resolution."
Richard Hall - Inn Express
"We've been working with Emerald for many years and their support has been invaluable on all aspects of IT from maintenance of systems & phones to new purchases and solutions.
Emerald are professional and their services are precise and innovative where needed. Their customer support is outstanding. Highly recommended."
Jeryl Stone - Hitchman Stone
"When your whole business rests on a cloud-based system, having a flexible, cost-effective, secure, and well- maintained solution is what helps you sleep better at night. That's what Emerald is here for"
Leech & Co Solicitors Data Centre Backup
How We Help You Cut Costs
- Smart Tech Choices - We recommend and implement the right tech for your That means avoiding the hype and focusing on solutions that truly improve YOUR BUSINESS.
- Proactive Maintenance - Regular checks, back ups, updates, and preventative care help avoid expensive emergency fixes and unplanned downtime.
- Scalable Solutions - We’ll make sure your IT setup is ready to grow with your business, so you won’t need a complete overhaul when you scale.
- Transparent Pricing - No hidden fees. Just clear, honest pricing that makes it easy to plan your IT budget.